1. Introduction
Progressivethink.in LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, web hosting, web design, email, web applications, ticket systems, and SMS communications.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, payment information, and other identifiers you provide.
- Account Information: Login credentials, account preferences, and service usage details.
- SMS Data: When you contact us via SMS, we collect your mobile number and message content.
- Website/App Data: Device information, browser type, IP address, and usage patterns.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage.
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve our web design, hosting, and related services
- Respond to your inquiries, support requests, and manage your account
- Send you service updates, notifications, and marketing communications (with your consent)
- Process transactions and billing
- Ensure the security and integrity of our services
- Comply with legal obligations
4. SMS Communications
When you contact us via SMS:
- We collect your mobile number and message content solely to provide support or sales information as requested.
- Message frequency varies based on your requests.
- Message and data rates may apply.
- You can opt out at any time by replying STOP.
- We do not share your mobile number or message content with third parties.
5. How We Share Your Information
We do not sell or share your personal information with third parties except:
- To trusted service providers who help us operate our business (under strict confidentiality)
- As required by law or to protect our rights
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or loss.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Your Choices
- Opt-Out: You may opt out of marketing communications at any time. For SMS, reply STOP.
- Access & Correction: You may request access to or correction of your personal information by contacting us.
9. Children’s Privacy
- Our services are not intended for individuals under 18 or the local age of majority, whichever is higher.
- We do not knowingly collect information from individuals below this age threshold.
- If we become aware that we have collected personal information from someone under the applicable age, we will promptly delete it.
10. Changes to This Policy
The date at the top of this page reflects the most recent update to this policy.
11. Contact Us
If you have questions or concerns about this policy, please contact us via our support page: https://progressivethink.in